All details and Informations
Schedules:
• Monday to Thursday: from 11 a.m. to 8 p.m.
• Friday to Sunday: from 10 a.m. to 8 p.m.
The thermal area closes at 8 p.m. and our pool at 10 p.m.
SPA ETIQUETTE AND INFORMATION
ZEN ATMOSPHERE
Smoking or drinking alcoholic beverages is strictly prohibited. Respect the calm environment,
always keeping your voice low.
MARKINGS
We recommend that you book your ritual at least 24 hours in advance, directly to the
spa reception at +351 268 887 017 (national call cost) or via email
spa@alentejomarmoris.com.
MEDICAL CONDITION
If you suffer from any type of illness, are taking medication or are pregnant, please inform
immediately contact the Stone Spa staff. Some treatments may not be recommended.
CHECK IN—Spa Appointments
We advise our clients to check in at least 5 minutes before the ritual
scheduled, this way you will have time to complete the Confidential Consultation Questionnaire and
prepare for the ritual. Before your arrival at the spa, we recommend that you change your clothes and
Leave all jewelry and valuables in your room.
Delayed arrival will limit your experience.
CHECK OUT— After stay at the Hotel
The use of the thermal circuit is included in your reservation until 12:00 on the day of your checkout. After this period and from 1:30 pm, access to the thermal circuit costs €15 per adult and €10 per child between 6-12 years old).
ADMISSION
Stone Spa reserves the right to refuse admission to people whose behavior may affect or jeopardize the peaceful environment of other customers. Use of the Spa (treatments and use of hydromassage tanks) is only permitted from 14 years of age.
CANCELLATION POLICY
Failure to attend the ritual or cancellations made within a period of less than 12 hours will be
charged in full.
THERMAL AREA
For safety reasons, diving or running around the indoor pool and tanks is strictly prohibited. The pool area is not supervised and the Spa is not responsible for any accidents. The use of a swimsuit/bikini is mandatory in swimming pools and hammams. Access to the Thermal area is prohibited for visitors. If you are accompanying a minor, you must wear footwear appropriate to the thermal area or shoe covers that you can purchase at the spa.
FITNESS GYM
It is mandatory to wear appropriate clothing and footwear in the gym.
Use of this space is only permitted from 16 years of age.
OUR TEAM
They guarantee the hygiene and disinfection of spaces;
It is properly trained, equipped and prepared to answer any of your questions
being a young and dynamic team.